Restaurant Manager (Chinese Family Dining)

(Ref: FBS-08)

Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports and recreation facilities for Members and their guests in three Clubhouses. In addition, both Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members and corporate organisations for a variety of functions.

• Responsible for leading the chinese family dining restaurant operations to ensure that KPIs and business performance of the restaurant are achieved consistently, and that high standards of food, service and health & safety are maintained.
• Providing leadership and direction to staff in delivering excellent service in line with membership service pillars.
• Work closely with the Food & Beverage Manager, Executive Chef and Head Sommelier on food promotions, marketing programming, cost effective and seasonal menu planning.
• Maintaining and managing the equipment, furniture and fixtures, and resources and assets, initiating requisitions to protect property health while adhere to the budgeted expenses.
• Supervising and coaching the restaurant staff to perform in accordance with compliance / SOP requirements and service standards.
• Building a team of F&B professionals by providing professional development, counselling and coaching.
• Preparing, recommending and managing the department operation reports, budget, forecast, and business proposals

• Substantial relevant experience in related restaurants in prestigious hotels or clubs with a minimum of 5 years experience at a managerial level
• Good leadership skills with strong initiatives to interact with customers
• Good communication skills in both English and Chinese
• Hands-on experience of MS Office applications

• The Hilltop in the Valley – Old Clubhouse (Happy Valley)
• Sha Tin Clubhouse
• Racecourses (Happy Valley and Sha Tin)