Membership,Brand, Marketingand Experience Division
Over the years, members’ experiences have been continuously developed at the Club’s four Clubhouses in Happy Valley, Sha Tin, Beas River in Sheung Shui and Beijing and two Racecourses (Happy Valley and Sha Tin).
Adding to these membership venues will be the New Clubhouse in Happy Valley which, together with the Old Clubhouse, will create The Hilltop in the Valley. Slated to open in 2020, the quality addition will turn an exciting page in our quest for well-curated experiences for our members.
EXTRAORDINARY ME
EXTRAORDINARY TEAM
A shared passion for excellence is what distinguishes the extraordinary team at The Hong Kong Jockey Club.
To enable our dedicated colleagues to give their best, we cherish and believe in the potential of every individual. Our core belief of “Extraordinary Me, Extraordinary Team” is about the fulfillment of one’s potential and also key to our success.
OUR BENEFITS
The Club offers its staff the chance to be extraordinary, to strive to always be better – personally, professionally and in society.
Well-being and Benefits
We offer benefits that cater to the needs of our colleagues and their families. Our Corporate Wellness Programme promotes physical and mental well-being of colleagues through various activities.
Learning and Development
We provide learning and development opportunities that match the needs of our colleagues. The Hong Kong Jockey Club Membership Hospitality Academy enables continuous development of people capability and it has established a talent pool for the Membership Division. The Membership Chef Talent Development Program offers junior chefs opportunities to learn from head chefs through on-the-job training, shadowing, classroom learning, offsite experiential learning and more.
Teamwork and Connections
We provide colleagues with opportunities to make personal progress and form long-term relationships with the Club and colleagues of different job roles and ranks. For example, Club of Excellence is a staff recognition programme that recognizes good work through awards and the sharing of success stories. Plenty of opportunities are also in place for colleagues from different departments to exchange experience and strengthen connections. Colleagues can also benefit from an external network of professionals from the culinary and hospitality industries.
Community Impact
Serving the Community is one of the Club’s core values. Therefore, we encourage our colleagues to serve the community through participation in the CARE@hkjc Volunteer Team. To help create a greener, better Hong Kong for future generations, we adopt environment-friendly practices in our daily operation.
OUR EXTRAORDINARY PEOPLE
Dextor To
Assistant Beverage Manager
Racecourses (Happy Valley and Sha Tin)
"The Club has given me the chance and support to pursue something that I love."
Dextor started at the Club as a part-time staff in 2005. Passionate about mixology, he has been given full support to develop his passion professionally at different outlets. He has also received valuable opportunities to participate and win at local and international mixology competitions. Creating new cocktail recipes for various occasions is his favourite part of his job here as a Bar Captain.
Vanness Kwok
Sports and Leisure Officer
Sha Tin Clubhouse
"There are plenty of career development opportunities within the Club for us to grow and explore."
Vanness joined the Club in 2007 as a Members Relations Assistant. She was then sent to the Beijing Clubhouse for a three-month training where she received training in membership services. With an ambition to grow her career, she applied for an internal transfer through the Golden Opportunities platform, where job openings are listed for those who want to explore different opportunities within the Club.
Thomas Lam
Junior Sous Chef
The Hilltop in the Valley – Old Clubhouse (Happy Valley)
"Chefs here don’t just hide in the kitchen – they are offered opportunities to see the world."
Thomas joined the Club in 2004 as a Trainee Cook with an ambition to develop his passion in Western cuisine. Today as a Chef de Partie, he is grateful for the support the Club has offered him along the way. He was nominated to participate in the ICEX Young Chefs Training Program and was deployed to Spain for nine months of training. During his stay in Spain, he learnt not only culinary skills from top-tier professionals, but also made valuable friendships with people who share his passion.
Wallace Wong
Assistant Membership Services Manager
Beas River Country Club (Sheung Shui)
"Serving the Community is one of the Club’s core values. Besides contributing to environmental protection in our daily work, we can also participate in the Club’s volunteer team, creating a positive impact on society."
Wallace joined the Club in 2013 working in Members Relations. He was later promoted for his devotion to excellent service. He is an active member of various community and team activities. Having the opportunities to contribute to a better society is one of the reasons he loves working at the Club.
