Digital Infotainment
New Racing Touch
One-stop Interactive Racing App
- Customizable interface of racing information to fit your personal preferences and usage habits
- Comprehensive racing information, including detailed horse profile, lifetime form records, racing statistics and analysis
- Daily trackwork report presenting in calendar format and exclusive trackwork videos
- ‘Picture-in-Picture’ live streaming to enable ‘watch-and-bet’ experience
- ‘Racing Notes’ feature to record and retrieve your own insights with personalized racing notes for selected horses
- Real-time odds for betting, results and dividends
- Support HKJC eWallet, HKJC FPS Instant EFT and Biometric Authentication (Fingerprint/Face ID)
- Launch Date: Oct 2022
HKJC TV with brand-new user interface
Offers a series of Racing, Football and Mark Six live streaming
- Provides a more personalised live racing experience
- Contents can be personalised based on users’ preferences and browsing habits
- New built-in feature ‘Find My Horse’ allow customers to track and locate their selected horses during the livestream of local race meetings
- Exclusive live streaming “Multi-Angled Cam” feature, customers can select and watch different racecourse angles as they follow the races, to enjoy a more personalised live racing experience
- Customers can now freely access information including Racing and Football News, Racing Audio, Racing Programmes, Barrier Trials and Raceday Statistics on the new HKJC TV app without logging in.
- Launch date: Sep 2022
HKJC Account Opening
Online Account Opening anytime anywhere
- 24/7 open a new HKJC betting account with 6 simple steps of online application
- Register a bank account for funds transfer and link your bank account to HKJC FPS Instant EFT (instant online funds transfer service) in one go
- If you completely forgot betting account number and passwords, you can reset account through this app
- Real-time application. Under normal situation, the application result can be received within the same day and up to 5 working days, subject to your submitted information and the processing time of your selected bank
- Eligibility: Age of 18 or above
- Launch date: launched
Avatar and Mission Centre
- Avatar Profile: Racing fans and football fans can create your own avatar as profile picture and create your own gallery. You can share with your friends anytime!
- Daily Mission Centre: Complete daily mission in apps to collect limited edition items, and achieve the accumulated mission and level-up to get more rare items
- Bet Sharing: Share your bet slip with friends
- Available on Racing Touch and GoalX
- Launch date: Oct 2022
Smart Assistant
Supported with artificial intelligence technology
- Answer general online enquiries straight away with simple conversation, including results & dividends, apps download, betting branch and racecourse venue information, saving your time on calling hotline or visiting betting branches
- Diversified content format supported with multimedia, e.g. video or nearby betting branches map, to enhance interactive communication with customers
- Chats will be redirected to human agents when the query is not recognised by Smart Assistant
- Available on HKJC Customer eCentre, Racing Touch, GoalX, eWin and Classic 3-in-1
- Launch date: launched